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Payment Protection

Payment Protection

Helping protect your family never mattered more

Start Your Claim Now
  • Need to file a claim?

    You can file a claim anytime by visiting the online claims portal and following the step-by-step instructions. You can also file a claim by calling TruStage at 1-800-621-6323 to speak with a Claims Specialist during business hours.


    TruStage™ is the marketing name for TruStage Financial Group, Inc. its subsidiaries and affiliates. Insurance products are issued by CMFG Life Insurance Company and MEMBERS Life Insurance Company.


    8:00 AM – 5:00 PM CT
    Monday – Friday



    PO Box 5010
    Madison, WI 53705-0010

    File a Claim

In your time of need, we’re here to help.

Our claims process is quick and easy to ensure that your claim is resolved and that you receive your benefits in a timely manner.  If you elected payment protection on your loan, you can use this convenient claims process to effortlessly file your claim due to any of the following conditions:

• Life
• Terminal Illness
• Accidental Dismemberment
• Hospitalization
• Family Medical Leave
• Loss of Life of a Dependent
• Disability
• Involuntary Unemployment